Privacy Policy

1. Who We Are

OSHA Outreach Program is operated by Workplace Safety Training Corporation, a New York domestic business corporation. Our registered address is 418 Broadway #6796, Albany, NY 12207, USA.

We operate the website at www.oshaoutreachprogram.com and offer OSHA 10 and OSHA 30 online safety training courses delivered through an OSHA-authorized online Outreach provider.

If you have any questions about this Privacy Policy, please contact us at support@oshaoutreachprogram.com.

2. Information We Collect

We collect information you provide directly to us, information collected automatically when you use our website, and information from third parties where applicable.

Information You Provide

• Account & enrollment information: Name, email address, phone number, mailing address (for DOL card delivery), and payment information when you purchase a course.
• Contact form submissions: Name, email, phone number, and any message content when you contact us through our website forms.
• Group training inquiries: Company name, team size, and contact details when requesting a group pricing quote.
• Course completion data: Training records, assessment scores, and completion status required to issue your OSHA (DOL) card.

Information Collected Automatically

• Usage data: Pages visited, time spent on pages, links clicked, and navigation paths through our website.
• Device & browser data: IP address, browser type and version, operating system, device type, and screen resolution.
• Cookies & tracking technologies: See Section 5 (Cookies & Tracking) for full details.

Information from Third Parties

• Payment processors may share transaction confirmation and fraud prevention signals with us.
• Our LMS partner shares course progress and completion data necessary to issue training records and DOL cards.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your order — including enrolling you in courses, processing payment, and issuing your OSHA (DOL) card and completion certificate.
• To provide customer support — responding to your questions, resolving issues, and managing your account.
• To communicate with you — sending order confirmations, course access details, DOL card shipping updates, and important account notices.
• To send marketing communications — with your consent, we may send promotional emails about courses, discounts, or safety training news. You can opt out at any time.
• To improve our website and services — analyzing usage patterns, identifying technical issues, and optimizing the user experience.
• To comply with legal obligations — maintaining training records as required by the U.S. Department of Labor and applicable law.
• To prevent fraud and ensure security — monitoring for suspicious activity and protecting the integrity of our platform.

4. How We Share Your Information

We do not sell your personal information to third parties. We share your information only in the following circumstances:

Service Providers

We share information with trusted third-party vendors who help us operate our business, including:

• LMS provider (our authorized training partner): Your enrollment and training data is shared with our authorized LMS partner to deliver your course and issue your DOL card.
• Payment processors: Payment information is processed securely by our payment provider. We do not store full credit card numbers.
• Email service providers: We use email platforms to send transactional and marketing communications.
• Analytics providers: We use analytics tools (such as Google Analytics) to understand website usage. These tools may collect anonymized data.

Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of OSHA Outreach Program, our customers, or others.

DOL Reporting Requirements

As an authorized marketing partner of an OSHA Outreach Training provider, we are required to maintain and submit certain training records to our Authorizing Training Organization (ATO) as part of our program obligations under the OSHA Outreach Training Program.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Cookies & Tracking

We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyze traffic.

Types of Cookies We Use

• Essential cookies: Required for the website to function. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). These collect anonymized data.
• Marketing cookies: Used to track visitors across websites for advertising purposes, where applicable.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling certain cookies may affect the functionality of our website. For more information, visit aboutcookies.org.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Our website uses SSL/TLS encryption (HTTPS) for all data transmission.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to our legal obligations (e.g., we are required to retain training records for a minimum period under DOL rules).
• Opt-out of marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send, or by contacting us directly.
• Data portability: Request a copy of your data in a machine-readable format where technically feasible.

To exercise any of these rights, contact us at support@oshaoutreachprogram.com. We will respond within 30 days.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a CCPA request, contact us at the address below.

8. Third-Party Links

Our website may contain links to third-party websites, including OSHA.gov, DOL.gov, and other resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are intended for adults and working professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

For material changes, we will make reasonable efforts to notify you via email or a prominent notice on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: